Effective date: May 24, 2018
CHELMSFORD PLASTIC WAREHOUSE (“us”, “we” or “our”) operates the www.chelmsfordplasticwarehouse.co.uk (the “Service”) website.
This information informs you of our policies and procedures regarding the capturing, use and sharing of personal data when you use our service. Any use of the service is an agreement for us to collect and use information in accordance with this policy and associated data protection legislation.
PERSONAL INFORMATION/YOUR INFORMATION
‘Personal Information’, and ’Your Information’, means the data by which a living individual can be located or identified.
DATA PROTECTION LEGISLATION
‘Data Protection Legislation’ refers to any UK applicable laws relating to the use of personal information; such as the Data Protection Act 1988, EU General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR)
‘Computer Systems’ refers to any electronic based environment used to capture, store or process personal information.
‘Encrypted Connection’ is the method by which a computer system is accessed. The information is sent in a non-readable format to ensure any interception does not expose your personal information.
‘Paperwork’ refers to any paper based information related to business activity. Invoices and Delivery Notes are such examples.
While using our Service, we may ask you to provide us with personal information that can be used to contact you. Personal information may include:
- First name and last name
- Email address
- Telephone number
- Address, County, Post code
We may also collect information on how the Service is accessed and used. This data can include your computers IP address, browser type, pages you visit, time spent on each page and unique device identifiers.
CHELMSFORD PLASTICS WAREHOUSE uses the information collected for a number of purposes:
- To provide and maintain our Service
- To respond to your enquiries
- To provide customer support
- To monitor the use of our Service
- To notify you about changes to our Service
- To communicate in regards to order fulfilment
- To send to third parties in relation to fulfilling your order (such as third party couriers)
CHELMSFORD PLASTICS WAREHOUSE will retain your personal information only for as long as is necessary. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Disclosure of Data
CHELMSFORD PLASTICS WAREHOUSE may disclose your personal information to legal entities for the following reasons:
- To comply with a legal obligation
- To protect and defend the right or property of CHELMSFORD PLASTICS WAREHOUSE
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
The information you share via our Service remains in our computer system and is only accessed by authorised personnel via an encrypted connection. Every reasonable step will be taken to destroy, or otherwise store securely, any paperwork that may be created in relation to fulfilment.
Current data protection legislation provides a number of rights to you with regards to how we use your personal information. You can make a request based on the below rights at any time, and we will promptly action any request assuming that this does not adversely affect our ability to meet your quotation/order requirements.
The right to be informed: We will tell you how we use your data
The right of access: You can see any information we hold about you at any time.
The right to rectification: You can ask for any inaccurate or incomplete data to be
The right to erasure: The ‘right to be forgotten’. You can ask for your data to be removed
from our system. Such a request will be actioned unless doing so will impair us in
providing the services you have requested.
The right to restrict processing: You can tell us how you want your data being used. For
example, we can use your data to provide our services but not for marketing purposes.
The right to data portability: You can request a copy of your data from us and we will
provide this in a structured and commonly used format.
The right to object: You can tell us when you object to the use of your data and we will
stop using it.
Rights in relation to automated decision making and Profiling: We do not engage in any
automated decision making or profiling of your data, but if we did, you can instruct us not to.
We may employ other companies to participate in the activities of providing the Service on our behalf. These third parties may have access to your personal information, limited only to perform the tasks on our behalf and are not obliged to share with any third party services.